Have a question about a product review? Get in touch with our editorial team.
How to reach the editorial team
Have a question about a review, a correction to flag, a rate change to report, or a press inquiry? The fastest way to reach us is email. A human reads every message — this is not a support queue staffed by bots or overseas contractors. Response time is typically one to three business days for reader questions and same-day for time-sensitive corrections.
What to include
Review corrections — the product name, the specific fact you believe is wrong, and a link to the primary source if you have one. We update within 48 hours of verification.
Rate or bonus updates — the product and the new APY, fee, or bonus amount, plus a link to the bank's or broker's official page.
Reader questions — the question itself and any context that would help us answer it. We frequently turn common questions into guides.
Press or partnership inquiries — the publication or brand you represent and the specific ask. Please do not pitch guest posts or link-insertion requests; we do not publish sponsored editorial.
What we do not handle here
We are a publisher, not a bank or broker. If your issue is with an account at a specific institution, please contact that institution's customer service directly — we have no ability to access, modify, or close your accounts on any third-party platform.