The industry's largest tax-resolution firm: deepest attorney bench, highest complaint volume. Independent Optima Tax Relief review: 3.4/5 for tax relief.
By Michael Hewitt, Founder & Editor-in-Chief. Rates last checked August 31, 2026.
Our verdict
Expect about $4,000 all-in, starting with a $295 to $495 investigation fee, for the deepest attorney bench in tax relief, which matters on audits and $20K+ multi-year cases. The refund window covers only that investigation fee, for 15 days. About 780 BBB complaints in three years, the category's highest volume, and a June 2025 ransomware breach hold the grade down.
Skip it if your case is small and simple, or if you want a refund promise that reaches past the investigation fee.
About Optima Tax Relief
The industry's largest tax-resolution firm: deepest attorney bench, highest complaint volume. Optima Tax Relief is offered by Optima Tax Relief, LLC. Our editorial rating is 3.4 out of 5.
Best for: Large or audit-involved cases that need a big firm's bench.
Editorial grade: B- (composite score 68/100).
Highlights
Full-service resolution: OIC, installment agreements, audit representation, payroll and state tax
Staff includes tax attorneys, CPAs, and enrolled agents; mobile app included
Two-phase model: $295-$495 investigation, then a quoted resolution fee
What we like
Largest firm in the category (550+ employees), BBB A+ accredited since 2012
4.5 Trustpilot across ~4,900 reviews
Deep bench matters for audits and $20K+ multi-year cases
Where it falls short
~780 BBB complaints closed in 3 years (pricing opacity, follow-through)
June 2025 ransomware breach exposed ~19,700 individuals' data; class-action investigations followed
Money-back window covers only the investigation fee for 15 days; average total cost ~$4,000
Fees, minimums, and rates
Monthly fee: $295-$495 investigation + resolution from ~$1,500 (avg total ~$4,000). Minimum to open: $10,000+ tax debt. Rates and fees last checked on August 31, 2026.
How we reviewed it
This is a desk review: we have not opened an account with Optima Tax Relief, LLC. It is built from Optima Tax Relief, LLC's published rates, fee schedule and terms and from the public complaint record, and compared with the other products in the Tax Relief shortlist. The rubric is the same for every brand.