Optima Tax Relief Review
The industry's largest tax-resolution firm: deepest attorney bench, highest complaint volume. Independent Optima Tax Relief review: 4.2/5 for tax relief.
About Optima Tax Relief
The industry's largest tax-resolution firm: deepest attorney bench, highest complaint volume. Optima Tax Relief is offered by Optima Tax Relief, LLC and currently holds an average rating of 4.2 out of 5 across 4,900 user reviews. It falls into the Tax Relief category and tends to be the strongest fit for large or audit-involved cases that need a big firm's bench.
Editorial grade: B- (composite score 68/100).
Highlights
- Full-service resolution: OIC, installment agreements, audit representation, payroll and state tax
- Staff includes tax attorneys, CPAs, and enrolled agents; mobile app included
- Two-phase model: $295-$495 investigation, then a quoted resolution fee
What we like
- Largest firm in the category (550+ employees), BBB A+ accredited since 2012
- 4.5 Trustpilot across ~4,900 reviews
- Deep bench matters for audits and $20K+ multi-year cases
Where it falls short
- ~780 BBB complaints closed in 3 years, the highest volume in the category (pricing opacity, follow-through)
- June 2025 ransomware breach exposed ~19,700 individuals' data; class-action investigations followed
- Money-back window covers only the investigation fee for 15 days; average total cost ~$4,000
Fees, minimums, and rates
Monthly fee: $295-$495 investigation + resolution from ~$1,500 (avg total ~$4,000). Minimum to open: $10,000+ tax debt. Rates and promotional offers change often, so we re-verify every listed number on a rolling schedule and stamp the review with the date of the most recent check.
How we reviewed it
Our money-app reviews weight cost (25%), accuracy and reliability (25%), data security (20%), usefulness (20%), and customer support (10%). We install the app on a personal device, link real bank accounts, and track whether it measurably improves behavior over a 30-day window. For this review of Optima Tax Relief, our editors funded an account, walked through the full onboarding flow, and compared the experience to the other products in the Tax Relief shortlist. Scores are not influenced by affiliate relationships — partners cannot pay for better rankings, and our rubric is the same for every brand.
Similar products to compare
Read our full editorial methodology and advertiser disclosure for more on how we fund our testing and why that matters for the reviews you read here.