American Home Shield Review

The industry pioneer (1971) with the highest caps: up to $5K/system and a $50K annual aggregate.

By Michael Hewitt, Founder & Editor-in-Chief. Rates last checked August 31, 2026.

Our verdict

Roughly $30 to $120 a month plus a $100 or $125 service fee buys the highest coverage ceilings in the category, $5,000 per system and $50,000 a year in aggregate, which suits owners of older homes. The record behind it is the catch: heavy BBB complaint volume and a $5M Texas AG settlement from 2010, among others. That history keeps the grade where it is.

Skip it if you live in Alaska, or if a long complaint and settlement record outweighs high caps for you.

About American Home Shield

The industry pioneer (1971) with the highest caps: up to $5K/system and a $50K annual aggregate. American Home Shield is offered by American Home Shield (Frontdoor, Inc.). Our editorial rating is 3.8 out of 5.

Best for: Owners of older homes who want the highest aggregate coverage.

Editorial grade: B (composite score 76/100).

Highlights

ShieldSilver/Gold/Platinum tiers; Platinum adds roof-leak coverage and an HVAC tune-up
Caps up to $5,000 per system, $4,000 per appliance, $50,000 annual aggregate
Available in 49 states (all but Alaska)

What we like

Largest US provider (2M+ members) with the longest track record
Highest coverage ceilings we found in the category
Choose a $100 or $125 service fee to tune your premium

Where it falls short

BBB grade B with a very low customer-review score and heavy complaint volume
Regulatory history: $5M Texas AG settlement (2010), RESPA and TCPA class-action settlements, and a California DOI kickback accusation
Platinum tier is pricey (~$90+/mo in many zips)

Fees, minimums, and rates

Monthly fee: ~$30-$120/mo by tier, zip, and service fee. Minimum to open: $100-$125 service call fee. Rates and fees last checked on August 31, 2026.

How we reviewed it

This is a desk review: we have not opened an account with American Home Shield (Frontdoor, Inc.). It is built from American Home Shield (Frontdoor, Inc.)'s published rates, fee schedule and terms and from the public complaint record, and compared with the other products in the Home Warranty shortlist. The rubric is the same for every brand.

Similar products to compare

Read our full editorial methodology for how we review products.