Faye Travel Insurance Review

App-first travel cover with the highest medical limits in this set, sold and claims-administered by the same company.

About Faye Travel Insurance

App-first travel cover with the highest medical limits in this set, sold and claims-administered by the same company. Faye Travel Insurance is offered by Zenner Inc. d/b/a Faye (underwritten by United States Fire Insurance Company and Great American Insurance Company) and currently holds an average rating of 4.8 out of 5 across 4,598 user reviews. It falls into the Travel Insurance category and tends to be the strongest fit for travellers who want high medical limits and a claims process that runs in an app.

Editorial grade: B+ (composite score 79/100).

Highlights

Emergency medical to $250,000 and medical evacuation to $500,000, the highest limits here
Trip interruption to 150% of prepaid cost; trip cancellation to 100%
Underwritten by United States Fire Insurance Company (AM Best A+) and Great American Insurance Company (AM Best A+)
Cancel For Any Reason reimburses up to 75%, bought within 14 days of first deposit

What we like

Highest medical and evacuation limits of the five, which is what actually bankrupts travellers
Both underwriters rated A+ (Superior), with no weak carrier in the panel
Claims filed and tracked in the app rather than by email and PDF

Where it falls short

Faye's own terms cap its total liability to you at five US dollars, so a service or administration failure has effectively no remedy
Mandatory JAMS arbitration with a 30-day opt-out window, which removes court and class remedies for anyone who does not act in the first month
The company that sells you the policy also decides your claim: Zenner Insurance Services sells, Zenner Claims Administrator adjudicates

Fees, minimums, and rates

Monthly fee: Quoted per trip. Minimum to open: N/A. Rates and promotional offers change often, so we re-verify every listed number on a rolling schedule and stamp the review with the date of the most recent check.

How we reviewed it

For this review of Faye Travel Insurance, our editors funded an account, walked through the full onboarding flow, and compared the experience to the other products in the Travel Insurance shortlist. Scores are not influenced by affiliate relationships — partners cannot pay for better rankings, and our rubric is the same for every brand.

Similar products to compare

Read our full editorial methodology and advertiser disclosure for more on how we fund our testing and why that matters for the reviews you read here.